Privacy Policy

This Privacy Policy describes how Premium Sticker ("we") collects and processes personal data of users of premium-sticker.com, in accordance with GDPR and Kosovo data-protection law.

1. Data we collect

• Order data: name, email, phone, shipping address, order content.
• Customer designs: files you upload to print.
• Payment data: handled by Stripe / PayPal / Klarna — we never store full card numbers.
• Technical data: IP, browser, pages visited (audit log + analytics).

2. Purposes & legal bases

• Order processing — contract (Art. 6.1.b GDPR).
• Fraud / security — legitimate interest (Art. 6.1.f).
• Accounting — legal obligation (Art. 6.1.c), 10-year retention.
• Newsletters — consent (Art. 6.1.a), unsubscribe anytime.

3. Retention

• Order data: 10 years.
• Customer designs: 1 year after last order, then deleted.
• Audit log: 12 months.

4. Recipients

Stripe, PayPal, Klarna (payment); carriers (name + address only); Resend / SMTP; Cloudflare. We never sell or rent your data.

5. Your rights

Access, rectification, erasure (except accounting), restriction, portability, withdraw consent. Email [email protected] — reply within 30 days.

6. Cookies

See our Cookie Policy.

Data controller: Premium Sticker · [address — fill in /admin/parametres], Pristina, Kosovo · [email protected]